1. Refund Eligibility

• Course Completion: Refunds will not be granted for courses that have been fully completed.
• Unsatisfactory Content: If you believe the course content does not meet your expectations, you may request a refund within 1 day of purchase.
• Technical Issues: If you encounter significant technical issues that prevent you from accessing or completing the course, you may be eligible for a refund or course extension.

2. Refund Process

• Contact Customer Support: To initiate a refund request, please contact our customer support team at mysmartworkofficial@gmail.com.
• Provide Details: Please provide your order number, reason for the refund, and any relevant documentation (e.g., screenshots of technical issues).
• Review: Our team will review your request and respond within 5 business days.

3. Refund Methods

• Refunds will be processed using the original payment method.
• Please allow 5 business days for the refund to appear on your account.

4. No Refunds for Certain Circumstances

• We will not provide refunds for courses that have been purchased through promotions, discounts, or bundles.
• Refunds will not be granted for courses that are part of a subscription service.

5. Course Extensions

In certain cases, we may offer a course extension instead of a refund. This may be applicable for technical issues or other circumstances that prevent you from completing the course within the designated timeframe.

6. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.